General guidelines
- You should inform the instructors of any musculoskeletal conditions you may be experiencing.
- Kindly arrive 10 minutes early for your class. In case of any delay, do not interrupt the flow of the class.
- Kindly bring a clean face towel and clean socks with you.
- Have your last meal at least 3 hours before your class.
Payments – Reservations
- You can choose one or more of the packages we offer.
- The package is prepaid at the last lesson of the previous package or after the end of the trial. If not prepaid, recurring reservations will be canceled.
- You can pay by cash or card at the studio or through our booking application. After purchasing a service, refunds are not possible.
- Subscriptions are strictly personal and cannot be transferred to a third party.
- FIX packages last strictly for 30 days, and recurring reservations are secured by us. Classes that are not taken within this period are lost after the subscription ends and are not transferred to the next subscription or any third party.
- FLEX packages have no time limit, but there is no possibility of recurring reservations, as reservations are made exclusively by you.
Cancellations
- For class cancellations, you must make your cancellation in a timely manner:
a) By 11:00 am on the same day for afternoon classes (from 16:00 onwards), and
b) By 19:00 the day before for morning-noon classes (8:00 to 15:00).
